Data Privacy · i8club Philippines
This Privacy Policy explains what personal information i8club collects from players in the Philippines, how it is used, and the steps taken to keep it secure. By registering and using the platform, you agree to the practices described here. For related information, see our Terms and Conditions or visit the FAQ page.
When you register an account with i8club, we collect personal information that is necessary to verify your identity and operate your account securely, including your full name, date of birth, email address, and mobile number. If you make a deposit or withdrawal, we also record details related to the payment method you use, such as your e-wallet reference number, so that transactions can be traced and verified accurately. We collect information about how you use the platform — including pages visited, bets placed, session duration, and device type — in order to improve the experience and detect unusual activity that may indicate fraud or a security issue. Technical data such as your IP address, browser type, and operating system is captured automatically each time you connect to the platform, and this data is retained for security and compliance purposes in line with applicable regulations in the Philippines. All information you provide must be accurate and current, and you are responsible for updating your account details if any of them change after registration.
The personal data we collect is used first and foremost to create and manage your account, process deposits and withdrawals in Philippine pesos, and ensure that the platform operates correctly for you as an individual user. We use identity and payment information to carry out Know Your Customer (KYC) and Anti-Money Laundering (AML) checks that are required under applicable Philippine regulations, and we will not process withdrawals until these checks have been completed satisfactorily. Usage data and session logs allow us to identify and resolve technical problems quickly, personalise your experience where applicable, and monitor for patterns that may indicate responsible gaming concerns. If you have opted in to receive communications from i8club, we may use your email address or mobile number to send you information about promotions, platform updates, or account security alerts — you can opt out of marketing messages at any time through your account settings. We do not use your personal data to make fully automated decisions that have a significant legal or similarly serious effect on you without providing a means for human review.
i8club does not sell your personal data to third parties for marketing or advertising purposes under any circumstances. We may share limited information with trusted service providers — such as payment processors, identity verification services, and platform infrastructure partners — who assist us in delivering the service, but these providers are contractually required to process your data only for the specific purposes we define and to maintain appropriate security standards. Where required by Philippine law, court order, or a legitimate request from a regulatory or law enforcement authority, we may be required to disclose account information without prior notice to you; in such cases we will comply with our legal obligations while taking reasonable steps to protect your interests where possible. If i8club's business is acquired, merged, or restructured, your personal data may be transferred to the successor entity as part of that process, subject to the same privacy commitments set out in this policy.
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction, including encrypted data transmission, access controls, and regular security assessments. Your account is protected by a password that you set at registration; you are responsible for keeping this password confidential and for logging out of your session when using shared devices. Personal data is retained for as long as your account remains active and for the period required by applicable law and regulatory obligations in the Philippines after account closure — typically a minimum of five years for financial records. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you suspect that your account has been compromised, contact the i8club support team immediately so that protective action can be taken without delay.
As a registered player based in the Philippines, you have the right to request access to the personal data we hold about you, to ask for corrections if any information is inaccurate, and to request deletion of your data where we are not legally required to retain it. You may withdraw consent to marketing communications at any time without affecting your ability to use the core platform, and you may also request a copy of your data in a portable format by contacting the support team. Requests relating to your data rights will be responded to within a reasonable timeframe, and we may ask you to verify your identity before processing any such request to prevent unauthorised access to your information. If you have a concern about how your data has been handled that we are unable to resolve to your satisfaction, you have the right to raise the matter with the relevant data protection authority in the Philippines. For any privacy-related queries, reach the support team at the contact details provided in the footer below.
Last reviewed: 2025. This policy applies to all players accessing i8club from the Philippines.
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